Support - Help with your Issues

My ZTKF connector is not running. What should I do ?
Log in to your account. Click on the ‘My Account’ link ,then click on Sync Errors of your Connector.

You will get to see why exactly the connector did not run.

Quick Checklist to fix your issue :
7 out 10 times, this checklist has helped our customers to solve their issue immediately.

• Check if the credentials Zoho Auth token and Kashflow Username and Password you entered are right and valid.
• Check if the Sync has taken place before expecting results
  (you can check the Sync Timings in your account)
• Check if there is any data in your Zoho CRM or if there are any recent changes to the Zoho CRM data
  (Connector is designed to sync the recently done changes)

Good news is we have made our product in such a way that you can fix most of the issue right from your place.
But if you are not able to fix it, you can always talk to us at support@kloudconnectors.com

At what time my Sync will happen ?
Just Login to your account. Click on the ‘My Account’ link , then click on Sync Timings.
You will get to know sync timings.

Did my Sync happen at all ?
Why don’t you find it out yourself?
Just log in to your account and check the tab Sync Timings and Sync Details.

Here you will get to know whether your last Sync happened or not, at what time did it happen and how it went through.

Where can I get help if I face any issue ?
You can go through FAQs to fix your issue yourself
You can log in to your account and check sync errors and try to fix it yourself
You can chat with our support agent at Kloud Connectors
And of course You can always write to us at support@kloudconnectors.com